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Customer Research

Gathering information about your current and potential customer base to help your business refine your strategies and approach the Indonesian market

Customer Research

Market Research Indonesia performs customer research to help clients understand what their market wants. We get to the heart of what consumers want to help inform businesses of the proper ways to approach the market and how to keep and attract customers.

customer research indonesia

We help you identify the consumers who use your product or service, what they feel about your business, and how they plan to engage with you in the future. This will allow your business to learn more about your customers and determine whether you are targeting the consumers you want to capture. From primary research by getting to know consumers, to data gathering that will help us deliver actionable insights, we will ensure that we provide strategic recommendations to help you reach your current and potential customer base.

Our consultants at Market Research Indonesia help clients minimize risk by understanding consumer behaviors and determining what needs to be changed for the business to stay relevant. We look at industry trends and the current market environment to give you insights on what your competitors' customers want and how they behave. This will aid your decision making on how to tailor your offerings to your customers' needs. We apply various methods to ensure that we get the most accurate insights for customer research.

Our Service Offerings

Other Case Studies

  • Distribution Network Assessment in Indonesia

    Our client was keen to improve market penetration and reduce the distribution cost of their lubricant business in Indonesia.

  • Market Trial and Distributor Partnership Research

    Our client aimed to understand the market potential, customer behavior, and distributor partnership for passenger and industrial lubricants in Indonesia.

  • Indonesia Complimentary Drink Marketing Strategy

    Our client wanted to generate the sale of their product in Indonesia, as it is considered as a big market for their product.

  • South & Central Kalimantan Cooking Oil Market Assessment

    Our client wanted to utilize their palm oil plantation by producing cooking oil and would like to distribute it in Kalimantan.

Our Success Stories

See how we make impacts to our clients through evidence-based insights and strategy recommendations.

Case Studies

Read Our Insights

Keep up to date with current dynamic in Indonesia market by accessing our Insights section.

Our Insights